Awards & recommendations

TÜV SÜD Kundenzufriedenheit 2023

DtGV "Very good telephone service"

🏆 Octopus Energy achieved a very good result in the "Electricity Provider 2022" study conducted by DtGV (German Society for Consumer Studies) and impressed with top-notch telephone service. In total, 41 providers were compared in the test categories of prices, tariff options, and internet & telephone service. A summary of the study can be found here 🇩🇪.

Focus Money Bester Kundendienst

Focus Money "Top Customer Service"

🏆 From October 2020 to October 2021, a quality study on customer service was conducted by DeutschlandTest and FactField, analyzing 500,000 online customer reviews of companies from various industries. The evaluation was based on the number and tone of reviews, as well as the quality of customer service. Octopus Energy ranked among the top performers in the energy supplier category with 98 out of 100 points.

Top Service Siegel

Focus Money "Top Customer Service"

🏆 From October 2020 to October 2021, a quality study on customer service was conducted by DeutschlandTest and FactField, analyzing 500,000 online customer reviews of companies from various industries. The evaluation was based on the number and tone of reviews, as well as the quality of customer service. Octopus Energy ranked among the top performers in the energy supplier category with 98 out of 100 points.

Service Champions

Focus Money "Top Customer Service"

🏆 From October 2020 to October 2021, a quality study on customer service was conducted by DeutschlandTest and FactField, analyzing 500,000 online customer reviews of companies from various industries. The evaluation was based on the number and tone of reviews, as well as the quality of customer service. Octopus Energy ranked among the top performers in the energy supplier category with 98 out of 100 points.

everwave siegel mit dem text "we clean up rivers with everwave, create visible impact"

Official partner of Everwave

With our OctopusSupergreen tariff, our customers support the startup Everwave, which campaigns worldwide for less waste in our oceans and rivers. Read more here

Getestet.de rates us as "Very good"

🏆 Getestet.de awarded us with the "Very good" rating and praised our website for its user-friendly layout, clear tariff calculator, and fast quote tool. They stated: "Anyone who doesn't quickly calculate how much they could save by switching is to blame themselves." You can read the full report here 🇩🇪.

Customer Love on Trustpilot

First-class customer service and fairness are much more than just empty words for us. Our excellent ratings on the Trustpilot platform prove it, and we are among the highest-rated energy providers there. ❤️

Siegel WELT

Most Sustainable Electricity Providers in Germany

🌱 To achieve the energy transition, more green electricity is needed. Currently, only a portion of green energy is truly sustainable, and not every electricity tariff contributes to climate protection. We have been selected as one of the most sustainable electricity providers in Germany by WirtschaftsWoche for three consecutive years (2020, 2021, and 2022).

DNP 2024

Most Sustainable Electricity Providers in Germany

🌱 To achieve the energy transition, more green electricity is needed. Currently, only a portion of green energy is truly sustainable, and not every electricity tariff contributes to climate protection. We have been selected as one of the most sustainable electricity providers in Germany by WirtschaftsWoche for three consecutive years (2020, 2021, and 2022).

Focus Money Ökostrom Anbieter

Most Sustainable Electricity Providers in Germany

🌱 To achieve the energy transition, more green electricity is needed. Currently, only a portion of green energy is truly sustainable, and not every electricity tariff contributes to climate protection. We have been selected as one of the most sustainable electricity providers in Germany by WirtschaftsWoche for three consecutive years (2020, 2021, and 2022).

Siegel Deutschland Favorit Ocotpus Energy Wärmepumpeninstallation

Most Sustainable Electricity Providers in Germany

🌱 To achieve the energy transition, more green electricity is needed. Currently, only a portion of green energy is truly sustainable, and not every electricity tariff contributes to climate protection. We have been selected as one of the most sustainable electricity providers in Germany by WirtschaftsWoche for three consecutive years (2020, 2021, and 2022).

Top Stromanbieter Preis/Leistung

Most Sustainable Electricity Providers in Germany

🌱 To achieve the energy transition, more green electricity is needed. Currently, only a portion of green energy is truly sustainable, and not every electricity tariff contributes to climate protection. We have been selected as one of the most sustainable electricity providers in Germany by WirtschaftsWoche for three consecutive years (2020, 2021, and 2022).

Siegel Fair Company 2023 für octopus Energy

Handelsblatt Fair Company

Fair Company is the largest and best-known employer initiative in Germany that is committed to a fair working world. The Fair Company Initiative is aimed specifically at young professionals and young entrants to the labour market and awards companies that offer young people fair working conditions and development prospects.

Kununu Siegel

Top Company 2023

Fairness is a core value for us, towards all those who get their energy from us and all those who work tirelessly behind the scenes to ensure that everything runs smoothly at Octopus Energy. Since 2015, the employer review platform kununu has awarded a quality seal to companies that stand out particularly positively. We are proud to be recognized as one of the Top Companies in 2022 and 2023. 💚

Auszeichnung zum Arbeitgeber der Zukunft vom deutschen Innovationsinstitut

Employer of the Future

For the second consecutive time, we have been awarded the "Employer of the Future" seal by the German Institute for Sustainability and Digitalization. The focus of the seal, as the name of the institute suggests, is on digitalization and sustainability, which are crucial aspects for the success and future viability of a company.

Stromfresser finden: So geht’s! 🕵️‍♂️

Deine Stromrechnung ist ungewöhnlich hoch? Hier findest du Tipps, wie du die typischen Stromfresser in deinem Haushalt finden kannst

Rückblick aufs Octopus Energy Jahr 2021

Schaut mit uns zurück aufs Octopus Energy Jahr 2021. Im November 2020 hatten wie die Umfimierung von 4hundred zu Octopus Energy Germany und segeln seither unter Octopus-Flagge. Hier ein paar Highlights aus dem ersten Jahr, in Sachen Energiemarkt und all things Octopus.

Wie finden die Deutschen den für sie besten Stromanbieter? 🤓

Eine Umfrage gibt Aufschluss und zeigt, was auf dem Strommarkt im Argen liegt und was die Energiewende blockiert.